Digital divide among businesses “holding back the economy” warns CBI and IBM
A digital divide is opening up across the British economy, with just over half (55%) of “pioneer” firms adopting digital technologies and processes, while the other half (45%) are falling behind. This is according to new research conducted by the CBI and IBM.
Despite the UK taking top place globally for e-commerce and fifth place for the availability of technology, it ranks only fourteenth in the world for company-level adoption of digital technology, with many operations struggling to digitise their businesses at the rate of peers in other countries.
Companies cite a mix of connectivity challenges and security concerns as barriers to digital adoption, but predominantly they’re hindered by a lack of appropriate skills inside their business (42% of firms) and an unclear return on investment (33%).
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